James Troiano, Director
Accreditation is a voluntary process which provides a systematic review and assessment of the agency and all of its policies and procedures. By obtaining and maintaining accreditation, the agency strengthens crime prevention and control capabilities and is able to formalize essential management procedures, as well as establishing fair and nondiscriminatory personnel practices.
Accreditation enhances community understanding of the Flagler County Sheriff's Office (FCSO) and its role in the community, as well as its goals and objectives. Citizen confidence in the policies and practices of the FCSO is also increased. Moreover, accreditation assists with improving service-delivery, solidifying interagency cooperation and coordination and reduces civil claims against the FCSO.
The Accreditation Unit is a component of the Neighborhood Services Division and is staffed by Director James Troiano. The primary mission of the Accreditation Unit is to maintain the agency's state law enforcement accreditation which was initially awarded to the FCSO on February 9, 2005 by the Commission for Florida Law Enforcement Accreditation, Inc. (CFA).
Since that date, the agency has been reaccredited twice; once in February 2008 and again in September 2011. The FCSO is on track to obtain a third reaccreditation in July 2014. The Accreditation Unit is also responsible for reviewing and maintaining the agency's written general orders and all forms used by the FCSO.
As part of the vision for the FCSO, Sheriff Manfre has set into motion an ambitious goal to obtain an additional level of accreditation for law enforcement and communications. Within two years, the FCSO will apply for national accreditation from the Commission on Accreditation for Law Enforcement Agencies, Inc. (CALEA).
Although maintaining strict compliance with Florida Model Jail Standards and other mandated initiatives, due to its age and building constraints, the current jail is unable to meet all of the accreditation standards, and thus cannot obtain accreditation.
However, with the direction of Sheriff Manfre and with the support of the County Commission, the FCSO will soon be operating a new jail, one fully capable of obtaining state and national accreditation offered by the Florida Corrections Accreditation Commission, the sister agency of the CFA and the American Correctional Association (ACA).
If anyone needs additional information on our accreditation process or standing, they are urged to contact Director Troiano at 386-586-4805, or via email at .
Jim Troiano is a 27 year law enforcement veteran. He began his career with the Florida Department of Corrections in Lake Butler as a Correctional Officer I.
During that assignment he graduated from the police academy and became a Reserve Police Officer with the High Springs Police Department (HSPD). In 1988, Director Troiano became a Reserve Deputy for the Alachua County Sheriff's Office (ACSO) and later that same year became a full time Deputy Sheriff.
He proudly served at the ACSO for more than 20 years and during his tenure, was promoted to the ranks of sergeant, lieutenant and captain. He served in areas of patrol, traffic, special operations, detectives, public information, crime prevention, administration and the county jail. As a lieutenant, he was the chief's spokesperson for the ACSO and as captain, or division commander, he was the administrative captain and later managed the criminal investigations division and the support services division at the county jail.
In 2008, following a national search process, he was appointed as Police Chief for the High Springs Police Department. During this appointment, in addition to modernizing the department and bringing about new leadership, he was very active with the Florida Police Chief's Association (FPCA). During his affiliation, he became the District 17 Director and co-chair for the legislative committee. He remains a member of the FPCA today.
Director Troiano retired from the Florida Retirement System in October 2011. He has amassed thousands of hours of in-service and advanced administrative, law enforcement, media, and emergency management training. Although in a non-sworn position at the FCSO, Director Troiano has active certifications in corrections and law enforcement. He is also a certified instructor in general topics and is a high liability instructor for firearms and defensive tactics. He has earned a bachelor's degree from St. Leo University in criminology with a cum laude designation. He is also a graduate of the prestigious Federal Bureau of Investigation's National Academy Class #224.
Director Troiano is currently completing his master's degree in Public Administration with Strayer University. He is responsible for Accreditation, Training, Communications, Information Management Systems and Planning and Professional Development at the FCSO.